Standard delivery: free shipping for orders over 499kr, 1-5 business days (PostNord)
Returns: 14 days right of return if the product is unused.
Exchanges: 14 days exchange policy
One-year warranty on electrical appliances.
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FREE SHIPPING ON PURCHASES OVER SEK 499
MÖRINZ hair care for all hair types. Join the global MÖRINZ family and become a customer today 💛✨
Standard delivery: free shipping for orders over 499kr, 1-5 business days (PostNord)
Returns: 14 days right of return if the product is unused.
Exchanges: 14 days exchange policy
One-year warranty on electrical appliances.
Thank you for visiting and shopping at https://www.morinz.se/. Below are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.
MÖRINZ is an online store for both businesses and private customers, offering a range of professional hair care products. We offer free shipping on orders of at least 499 SEK in a single purchase. Changes cannot be made once an order has been completed. Orders received before 1:00 PM are usually processed the same day. Once your package has been shipped, you will receive a notification with tracking information. You will receive a tracking number via SMS or email. The package remains at the pickup point for a certain period according to PostNord’s policy. If a package is not picked up, it will be returned to our warehouse. Contact us via email: Info@morinz.se or phone: 073 700 38 42. If you provide incorrect information, the package may be returned to the warehouse. You have the right to withdraw from your purchase within 14 days of receiving the product. The product must be unused, in its original packaging, and in undamaged condition. If you receive a defective product, you can make a claim by contacting Info@morinz.se. MÖRINZ reserves the right to change shipping and return costs if needed.About MÖRINZ
Company Information:
FREE SHIPPING ON ORDERS OVER 499 SEK
For orders under 499 SEK, a shipping fee of 66 SEK applies within Sweden.HOW DO I CHANGE MY ORDER?
If the order has not yet been processed, it may be possible to cancel it, but this cannot be guaranteed.
Contact customer service via email: Info@morinz.se.DELIVERY TIME
Delivery time is 1–5 business days.
Exceptions may occur during high season or holidays.DELIVERY NOTIFICATION
The package is sent via PostNord, and you will receive an SMS or email notification on where to collect your package.TRACK YOUR PACKAGE
Use this number to track your package via PostNord.I HAVEN'T RECEIVED MY PACKAGE
If not collected in time, it will be returned to our warehouse.IF A PACKAGE IS NOT PICKED UP
You have two options:
INCORRECT INFORMATION
The same terms apply as for uncollected packages.RIGHT OF WITHDRAWAL & RETURNS
A return shipping fee of 120 SEK applies.
The product must be unopened and in its original packaging to be approved for return.RETURN CONDITIONS
If the product is opened or used, it cannot be returned for hygienic reasons.CLAIMS
If the claim is approved, MÖRINZ will cover all shipping costs and refund the purchase amount.OTHER